Terms of Use.

1. Introduction

Welcome to Whisper2Owner. These Terms of Use govern your access to and use of our services, including our website, feedback mechanisms, direct communication tools, and related services (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

4. Data Safety and Privacy

  • Data Collection: We collect data directly from feedback forms which may include optional personal information such as your name and email address. Providing this information is not mandatory for submitting feedback.

  • Use of Data: The information you provide may be used to facilitate communication between customers and businesses, to address your feedback directly with the involved business, and for improving our services.

  • Data Sharing:

    • Business Owners: Information provided in feedback forms, including any personal details, will be shared with the corresponding business owner to whom the feedback is directed.

    • Service Providers: We may share your information with technology service providers such as Google Cloud, Firebase, and internet service providers who assist in hosting and managing the data. These providers are only permitted to process your data as necessary to perform services on our behalf or to comply with legal requirements.

    • Employees: Certain trusted employees may have access to information provided on feedback forms as needed to perform their job functions related to service improvement and customer support.

  • Data Protection: While we implement safeguards designed to protect your personal information, no security system is impenetrable and we cannot guarantee the security of your information transmitted to our Services.

5. Disclaimer of Warranties

  • Services Provided "As Is": Our Services are provided "as is" and "as available" without any warranties of any kind, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • No Guarantee of Accuracy: We do not warrant that the information obtained from the use of our services will be accurate or reliable.

6. Limitation of Liability

  • General Limitation: Whisper2Owner shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties; or (c) unauthorized access, use, or alteration of your transmissions or content.

8. Changes to Terms and Services

  • Terms Modification: We reserve the right to modify these Terms at any time. We will provide notice of these changes by posting the revised Terms and updating the "Last Updated" date. Your continued use of the Services after such posting constitutes your consent to be bound by the revised Terms.

  • Services Modification: We may change or discontinue all or any part of the Services at any time without notice.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to its conflict of law principles.

10. Dispute Resolution

Any disputes arising out of or related to these Terms or the Services will be resolved through final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

11. Contact Information

For any questions about these Terms or the Services, please contact us via our provided contact details.